Please register your complaint here. Note that the warranty only applies to manufacturing defects and not defects and damage caused by mis-use or failure to clean and maintain Bag'in.
Bag'in is a quality product that must be maintained and cleaned every year to preserve its protective properties. We recommend using water and a gentle detergent. Take care of Bagi'n, and Bag'in will take care of your outdoor furniture - year after year. That’s good news for both the environment and your wallet.
After approving your complaint, we will to the best of our abilities try to mend or repair the damage. If it’s not possible to repair, you'll receive a new product from us.